Return Merchandise Authorization Request Form

Thank you for inquiring about servicing your Reichert Technologies instrument. This page is to coordinate service repair requests and Return Merchandise Authorization (RMA). You can find more details about the service and repair process on the Service Inquiry & Frequently Asked Questions (FAQ) page.

To send an instrument in for repair, please fill out the RMA request form below, and you will receive an email with your RMA and/or further information regarding your repair request within one business day.

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Phone: 716-686-4522

Customer Service /
Technical Support

Phone: 716-686-4574

Corporate Office

Reichert Technologies Life Sciences
3362 Walden Avenue, Suite 100
Buffalo, New York 14043

Tel: +1 716-686-4500
Fax: +1 716-686-4555
Toll Free USA: 1-888-849-8955

European Service Center

Carl-von-Linde Str. 42-85716
Tel: +49 89 315 8911 0
Fax: +49 89 315 891 99